FAQs

FAQs

1. What is your delivery time?
Orders are usually delivered within 4–7 business days.

2. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected orders.

3. Can I return my order?
We do not offer refunds, but you can request an exchange or store credit within 7 days of delivery.

4. How does store credit work?
Once your return is approved, you will receive store credit valid for 6 months.

5. What are the conditions for exchange?
Products must be unused, unwashed, and with original tags intact.

6. How can I track my order?
You will receive a tracking link via SMS or email once your order is shipped.

7. How can I contact you?
You can reach us at support@kalgi.in for any queries or support.

8. Are your products true to size?
Yes, our products are designed to be true to size. We recommend checking the size chart before ordering.